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Known Participant
November 26, 2018
Answered

issue with copying images

  • November 26, 2018
  • 2 replies
  • 427 views

Hi,

I have been able to directly copy screenshots from Snagit to Captivate earlier. But today, for some reason, it's not working. Whenever, I try to copy an mage from SnagIT, a previously copied image within Captivate is getting copied. Am not sure why this is happening. Pls help me resolve this issue.

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Correct answer tsarip80104085

I have found that this is resolved by closing down captivate and snaggit, opening it all up and trying again.

2 replies

tsarip80104085Correct answer
Participant
February 20, 2019

I have found that this is resolved by closing down captivate and snaggit, opening it all up and trying again.

RodWard
Community Expert
Community Expert
November 26, 2018

The better process to follow is to first Save your image from Snagit as a PNG or JPG and then use the Media > Image button in Captivate to insert the image onto a slide.  I also use Snagit all the time and have never had an issue bringing images into projects this way.

Lilybiri
Legend
November 26, 2018

My workflow also never uses copy/paste. If I need a lot of screenshots, I

prepare them all at once and import them into the Project Library from.

Easy to drag them to any slide, and as with Rod's workflow they will have a

meaningful name.