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A
Anonymous
October 28, 2011
Question

Issues recording a WPF application using Captivate 5

  • October 28, 2011
  • 1 reply
  • 510 views

I was wondering if anyone could help me with a problem I’ve been having.

I work for a software house that has developed an application in WPF. This application runs perfectly well, however every time I attempt to record this application using captivate, the WPF application keeps throwing a huge amount of errors. I’ve spoken to adobe technical support, who thinks it’s nothing to do with captivate, and apparently some programs are written in a way that they won’t allow screen recording!

If this is the reason, can anyone elaborate? What exactly in the WPF programming is having an issue with captivate recording it?

Or does anyone have any other ideas as to why this is happening?

I’ve tried recording other programmes, including those written in WPF such as Blend and Visual Studio and they work fine! I’ve tried different settings in captivate, even manual recording, still doesn’t run correctly. I have also tried running both the application and captivate as administrator, and no joy!

Any thoughts?

Thanks, Rhiannon

This topic has been closed for replies.

1 reply

AndyKingInOC
AndyKingInOC
Legend
October 28, 2011

sorry I don't have an answer, but when I was reading your post, this thread came up in the 'More like this' section:

http://forums.adobe.com/message/2345338#2345338  Recording Captivate 4 with WPF windows applications

it's a couple years old, but has a workaround that may solve your error.

A
Anonymous
October 31, 2011

Hi, Thanks for responding. I did notice that post when I first started hunting around for a solution. It just seems a rather excessive procedure to record a few slides, I was hoping someone would have come up with another, slightly more practical, solution. Or Adobe would have taken this on board and developed a solution themselves, especially with WPF applications becoming more common. Unfortunately when I asked adobe, their attitude was ‘it’s not a problem with captivate, the WPF application is written in a way which means it won’t allow it to be recorded’. Seems a rather lazy response considering I’ve tried other, rather basic, screen capture software, which worked fine. This seems to clearly be a problem with captivate, unfortunately adobe are ignoring this!

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