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kimm25227567
Participating Frequently
October 19, 2018
Question

Issues sharing an Interactive PDF (Captivate 2017)

  • October 19, 2018
  • 1 reply
  • 377 views

I am looking to share an interactive PDF with my colleagues. Once I have created the interactive PDF and open it on my computer it works, but when I upload the file to Dropbox, or share via Wetransfer, the file turns into just one blank page, even on my own computer.

Any idea of why this is happening and how I can resolve?

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    1 reply

    Lilybiri
    Lilybiri
    Legend
    October 19, 2018

    An interactive pdf is really a SWF embedded in the pdf. Since quite a number of versions the Flash Player is no longer embedded in Adobe Reader, you have to intall it to be able to veiw an interactive pdf. I have no idea what will happen when the death of Flash Player becomes definite.

    K
    kimm25227567Author
    Participating Frequently
    October 19, 2018

    Thanks Lilybiri,

    That makes sense why other people could not view, but I don't understand why the process of uploading the document or sending the document via wetransfer to myself turns the PDF into a blank page. It should still open on my own computer I would think. I wasn't sure if there is anything I am doing wrong on the publishing side.

    Lilybiri
    Lilybiri
    Legend
    October 19, 2018

    Did they and you install the Flash Player plugin for Adobe Reader? Or are you using another pdf viewer?

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