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Participating Frequently
May 22, 2018
Question

Issues with Audio added to slide or caption on a slide lossing last three words

  • May 22, 2018
  • 2 replies
  • 260 views

I have uploaded a project to LMS and with Audio added to slides (some are video demos) and also captions and it is all working correctly.

I then uploaded a second project. This one the audio seems to stop before the last three words are heard. This can be for a single sentence or a paragraph and regardless of being added to a slide or a caption on a slide some of the slides are video demos. For example the sentence  'Clicking on to the link will enable you to access the form' you will only hear clicking on to the link will enable you to'

What is more confusing the second project the slides are the same slides as in project one. (I just saved the project with a different name and then added more slides at the end for a group of different users). I can't figure out why when the second project is uploaded the audio on the same slides no longer has the last three words.

I have tried republishing and uploading but it has made no difference.

Any help gratefully received as this is all new to me.

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    2 replies

    Lilybiri
    Legend
    May 22, 2018

    Did you leave a gap before and after the audio clip?

    Participating Frequently
    May 23, 2018

    I am sure  I have I am going to check all files  again but it looks the same on the first few I have checked

    kglad
    Community Expert
    Community Expert
    May 22, 2018

    which adobe program?

    Participating Frequently
    May 22, 2018

    Hi

    Sorry it is Captive 2017

    Tracey

    kglad
    Community Expert
    Community Expert
    May 22, 2018

    i assume you mean captivate.

    [moved from Adobe Creative Cloud to Adobe Captivate]