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November 14, 2007
Answered

Issues with Cap3 and published htm file

  • November 14, 2007
  • 4 replies
  • 408 views
I published my file - got my htm/swf/js files and we moved them to our webserver. We made a link on a page that opens up the htm file, but when you click on that link, nothing happens - we get a blank page. However, when I typed in the URL the swf extension it played. However, when I just click from my hard drive, it plays the htm file just fine.

I published it using Flash 7 extension.

Anyone help me?
    This topic has been closed for replies.
    Correct answer
    Thanks for all the assistance. We made a brand new folder and put the files in that one and now it's working the way it should.

    4 replies

    Correct answer
    November 15, 2007
    Thanks for all the assistance. We made a brand new folder and put the files in that one and now it's working the way it should.
    Participating Frequently
    November 15, 2007
    Erin,

    When trying from your web server, are you sure you're linking to the HTM page produced by Captivate? If you view the source of the blank page, do you see the same code as found when viewing the source of the local page that works?

    Also, what version of Captivate are you using? It may be that you're using an older version that lacks the fix for the "Click to activate this control" issue with the Flash Player plugin and IE.

    Another thought would be that perhaps your browser security settings are set too high to allow the SWF to be loaded into a web page, even if it runs fine when accessed directly. Have you verified the problem from another machine or another location, such as from your home PC?
    November 15, 2007
    Yup. Copied the swf, htm & js files from my published folder and they are all contained in the same folder on the webserver.

    Do you think it could have something to do with the flash version?

    Erin
    Captiv8r
    Legend
    November 15, 2007
    Hi again Erin

    Certainly worth a try!

    Cheers... Rick
    Captiv8r
    Legend
    November 14, 2007
    Hi kerinia313

    Are you certain you copied ALL the output files to your server and they are all in the same folder? What you are reporting would seem to imply that a file is missing in action.

    Cheers... Rick