Kicked out of recording mode prematurely

Forum|Forum|18 years ago
March 14, 2008
1 reply
547 views

I am seeing a problem with Captivate 3 where clicking certain UI controls in the app I'm recording kicks me out of recording mode. The curious thing is it only happens on one machine. Doing the same thing while recording on another machine works correctly.

Recording

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B

Bob_BoothAuthor

Participant

Well, it looks like it has to do with differences in the Recording....Settings preferences between the two machines.

On the machine that kicked me out, the following settings were checked ON.
Hide Recording Window
Hide Adobe Captivate task icon
Hide Adobe Captivate System Tray icon

On the machine that worked they were all checked OFF.

Switching these settings to OFF made the problem go away. Not sure why. Any ideas?

Thanks,

Bob

A

Anonymous

I am having this same problem with Captivate 3, specifically when I am using Office 2007 on Vista. When I click on the Office menu to open a document, Captivate just stops recording. I don't have the option of not hiding the Captivate icons since I am recording a full screen demonstration, though unchecking them does seem to stop the problem. Any suggestions? Has anyone found a workaround for this other than allowing the Captivate icons to appear on screen?

Captiv8r

Legend

Hi sixred and welcome to our community

Perhaps simply use a screen capture utility to grab the screens Captivate seems to stall on? Then paste the result into blank slides in your Captivate presentation?

Just a thought... Rick

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