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P
ptingler
Participant
July 8, 2021
Question

Knowledge check issue

  • July 8, 2021
  • 1 reply
  • 240 views

For some strange reason, when I add a knowledge check slide in Captivate 19, it put Type your question here (or whatever question is typed) on all subsequent slides. I don't see anything in the timing or the master slide that would indicate why it is doing this. It is also putting the knowledge check slide title on subsequent slides.

 

Please help!

 

Paul

This topic has been closed for replies.

1 reply

Lilybiri
Lilybiri
Legend
July 8, 2021

You mean version 11 or 11.5, because those are the most recent versions. You can check the exact full version number under Help, About Captivate.

That seems like a corruption. Can you try to clean the Preferences? Find the subfolder 'utils' under the installation folder and run the CleanPreferences... file appropriate for your OS, while Captivate is closed. Check if the problem persists.

If it persists, it may be due to corruption of the used theme. Do you use one of the packaged themes or are you using a custom theme? The Knowledge Check slides are based on the same master slides as the quiz slides. Do you have the same problem with  quiz slides?

P
ptinglerAuthor
Participant
July 8, 2021

Thanks for your input and I did mean 11.5.

 

Yes, I do have the same problem with quiz slides, but I will try what you suggested and see how that works.

 

I was just using the default theme, although I tried to see if brining in another theme quiz slide might help with the problem, but there weren't being recognized as quiz slides.

 

 

Lilybiri
Lilybiri
Legend
July 8, 2021

If cleaning the Preferences is not solving the problem, it looks like the theme is corrupted, but you didn't answer if it is a custom theme, nor in which version it was created.

 

Can you clarify this sentence; "brining in another theme quiz slide might help with the problem, but there weren't being recognized as quiz slides."? What did you do exactly? Did you use multiple themes? 

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