Link to external URL won't work...why?

Question

Should be the easiest thing to do, right?....

I have an ordinary button labeled "Start" In the button's properties:

Action>On Success: Open URL or file

http://www.dgs.ca.gov/orim/Programs/DDTOnlineTraining.aspx

Attempts: Infinite

It won't do anything when clicked. No error, no nothing. The URL is good and works in my browser. I've tried the "Current, New and Parent" settings also, but no difference.

The published files are located on our LAN. Could that be an issue?

stephaniep48924120 · Answer

I had the same problem in the current version of Adobe Captivate and was able to fix it by making the link open in a new tab, as opposed to the current tab. The LMS likely does not want to open the link in the same tab as the course, so I think this is part of the issue.

When you add the link in the action (this is assuming you are using a button—I have not tried this with a regular hyperlink), click on the little dropbox next to the link. Click "new." Then unclick "Continue Playing the Project."

This worked for me. Let me know how it turns out for you.

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