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A
Anonymous
October 25, 2011
Question

Links to websites open in two web browers in Captivate 5

  • October 25, 2011
  • 3 replies
  • 3006 views

I am currently experiencing an issue in Captivate 5 where two web browsers are opening in a publish version of Captivate 5. I have used the click box and set the setting to top. Has anyone else came across this issues and if so, do you have any suggestions how to resolve this issue?

This topic has been closed for replies.

3 replies

A
Anonymous
November 13, 2012

I'm getting this error, is there a solution? I need to know if Captivate 5 with a patch/fix fixes it or does it require an upgrade to Captivate 6? Or?

L
loueystripes
Participating Frequently
January 8, 2013

Hi, Im also experiencing this problem. 

Im using Captivate 5.5. Any click boxes that are linked to external websites, internal intranet sites and internal documents on shared drives seem to be opening twice. Ive not duplicated any click boxes. and all of the commands are to open in New window

Any suggestions to resolve this would be appreciated

Thanks

J
Jason_C_Smith
Participating Frequently
May 30, 2012

We are seeing the same thing only when publishing as a SCORM 1.2 course and loading to our LMS.  We found a work around by going to IE8's Internet Options -> Security Tab, then checking "Enable Protected Mode".  After that has been selected for both the Internet and Local intranet zones, we reload the browser and everything works fine with only one window launching from a URL (button or click box).  We requested a global change for all of our employees, but it was turned down, so now we're trying to figure out how to solve it through Captivate 5 and/or 5.5.

J
Jim Leichliter
Legend
October 25, 2011

What happens if you set the target to "New" instead of "Top"?

Jim Leichliter

A
Anonymous
October 25, 2011

Hi Jim,

In IE 8 it opens two windows, the one in front is blank and just sits there.

J
Jim Leichliter
Legend
October 25, 2011

Can you send me your .cptx project to Jim AT Captivate Dev dot com? ... or a shortened version of it?

Thanks,

Jim

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