Skip to main content
Known Participant
December 18, 2012
Question

LMS Lag/Crashing

  • December 18, 2012
  • 2 replies
  • 584 views

In Captivate 6, I have built projects with 5-13 slides, inserted videos (800x600) using “Progressive Download” and “Modify slide duration to accommodate video”, added 3 quiz questions at the end of the video and added a Table of Content.  Publishing the project I used SWF, Scorm 1.2 and Unclicked the “Preloader”.

My question is; when I send this file to my client and they upload it to their LMS and clicking ahead to another topic on the TOC the computer is VERY slow and sometimes crashes the computer.  Is this something to do with the LMS server they are using or in the project file I can modify?

Thank you!

This topic has been closed for replies.

2 replies

Participating Frequently
December 19, 2012

Are you observing the similar delay in your machine? Can you upload it on cloud.scorm.com and see if it happens?

Thanks.

Vish

RodWard
Community Expert
Community Expert
December 18, 2012

First point...please don't double post or triple post your questions. You'll annoy people here and it won't get your question answered any sooner.

With regard to the lag issue, my best guess is that clicking a TOC link to a slide later in the movie is causing Captivate to load all the slides in between where you currently are and that other slide, which in your case means that Captivate is loading several video files played on the interim slides as well.  You need to remember that Captivate content is like a movie file, not like a collection of random web pages.  So when you tell Captivate to jump to another slide, by default (by design) it first needs to load all the other interim slides in order to know whether or not any of them will have code or interactions or objects that might be required for the destination slide.

If you want to test this, move the target slide to within a couple of slides of where you are clicking from, and then publish/test this version to see if the response is quicker.