LMS won't record a completed status

Hello, Eric. The solution--for us, at least--was to make sure that ONE button somewhere in the SCO was set only to Include in Quiz, and that it is NOT the last button.

It was that simple. What we generally do is make the second-to-last button count by setting it to Include in Quiz. Whenever the user clicks that button, the signal that the SCO is complete is sent, apparently.

Hope that helps! It shaved ten years off my life trying to figure that out by trial and error. Sigh.

Chris,

What version of Saba and what LMS standard are you targeting? If it's the
latest version using SCORM - you'll probably want to make a change to the
"scorm_support.js" file. Captivate attempts to be smart and dynamically
determine the SCORM version at runtime (the actual htm/js/swf files are the
same for SCORM 1.2 and SCORM 2004).

When launched, Captivate attempts to look for the SCORM 2004 API first and
if not found, then Captivate looks for the SCORM 1.2 API. However, the
latest version of Saba (though I don't know the version number) provides
some bogus SCORM 2004 API, which doesn't work, and thus Captivate finds and
attempts to use this version. For a quick test, publish a file from
Captivate and change the "scorm_support.js" file (found in the SCORM_support
folder) and change the reerence on line 2 "var g_nAPI = 0;" to "var g_nAPI =
1;". Properly create a SCORM PIF (.zip) file and import into Saba, to see
if that helps.

Regards,

Andrew

I am using Saba for an LMS and I cannot get it mark the course completed. I have content sending to the LMS, but it is not working. I can get the course to say that it is completed and passed, but it will continue to say that it is "Not Evaluated" for the course. It appears that the SCO's are being marked as passed and completed, but not the entire course. Does this make sense?

Moreover, has anyone ever successfully published a Captivate module to Saba?

Thanks,
Chris

What seems strangest of all is that some SCOs record completions and others do not, even though they have exactly the same settings.

I'm not sure what LMS my LMS vendor is using, but they're Geolearning if that helps!

I think you may have an API recognition problem. What LMS are you using? Some LMS's search from the Top Down and the Scorm Support file in the captivate output searches from the bottom up. You may have to modify the Scorm Support file, or the .htm file you are working with to reflect a "1" in the var g_intAPIOrder field.

There may be some other weird things that may be preventing you from not getting a complete. I think a good place to start would be with what LMS you are using.

Thanks for your help, Andrew!

I have a button at the end of each SCO called Confirm Completion. It is set to Include in Quiz. It executes a JavaScript that closes the window.

Yet this button does not register a completion.

Any ideas?

Will,

There are a number of settings... Most of them really don't matter in your
case.

What counts the most is just "include in quiz". I did validate that
Captivate 2 doesn't work as I expected - you need to include a trackable
object (question, clickbox, button, text entry field) to communicate with an
LMS. To make it effective, you'll need to have something in the beginning
and something at the end (I believe Captivate starts communication with an
LMS as soon as the first object is encountered - though I should really
check that; and it sends "completed" when the last object is encountered).

I'll have to see if I wrote anything up about the LMS tracking behavior that
might help. Of course, you can start here:
http://www.adobe.com/devnet/captivate/articles/lms_output.html (and check
out related and linked articles on the various standards).

Regards,

Andrew

Thanks for your help, Andrew! My SCOs have a button at the end that is scored but not one at the beginning. I'll fix that and give it a shot.

My question now is what constitutes "enabling a checkbox to send data to the LMS"? Is it Add to Total? Track Score? Report Answers? All three? One or more? Those are the settings I've been switching on and off like a monkey for a week now, and I can't seem to get the combination right!

Any help would be GREATLY appreciated!

Will,

Sorry for not respoding earlier. I wanted to test this out for you, but ran
out of time (I'm rushing off now to the airport for a business trip to
Germany). I'll try to look at this on the plane (should have power for the
long trip on the plane).

I thought it was modified in Captivate 1.01 to support tracking in files
that don't contain any quizzing objects. That might have changed in
Capitvate 2. If that's the case, you should:

- add a clickbox or button in the beginning of the file that indicates
something like "click to start"
- enable that clickbox/button to send data to the LMS
- add a clickbox or button at the end of the file that indicates something
like "click to exit"
- enable that clickbox/button to send data to the LMS

That will send a status and score when they click both objects. I'm not
saying that's ideal - just enough to hold you over until I get a chance to
review.

Regards,

Andrew

I am having the same problem... and a lot more other problems.