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January 14, 2016
Answered

Loading Issue.

  • January 14, 2016
  • 1 reply
  • 432 views

In Captivate 9, HTML 5 content is loading slowly in chrome browser. Please assist me.

    This topic has been closed for replies.
    Correct answer RodWard

    The size of the each course module varies depending upon SB, minimum 16mb to maximum 70mb.

    Our Requirements:

    1. All courses will run both desktop and Android devices, all browsers.

    2. Need to load content Quickly.

    Please assist me.


    The best advice I can give you is to drastically reduce the size of your current course modules.

    Your goal of having the content load quickly is in direct conflict with the size of your content.

    For fast loading content on mobile devices, you should be aiming for each module to be somewhere between 5-10 megabytes.  Avoid video content (unless it is being delivered from a streaming server that adjusts to the end user's bandwidth), format all graphics to be ONLY as big as the screen size they will be delivered on (not huge full-res graphics just resized for display without being reduced in filesize.

    1 reply

    RodWard
    Community Expert
    Community Expert
    January 14, 2016

    Are you saying that the content only loads slowly in Chrome but loads quickly in other browsers?  Or is it just that the content loads slowly regardless?

    January 18, 2016

    Hi RodWard,

    Actually, loads slowly in all browser in tab not in desktop.

    In Captivate 9, HTML 5 Scorm package, content and navigations(prev, next, replay) is not working properly in android browsers, but in desktop its working properly.

    Please Guide.

    RodWard
    Community Expert
    Community Expert
    January 18, 2016

    What is the size (in megabytes) of the course modules?