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GPillsbury1
Known Participant
May 2, 2017
Question

"Loading" screen partway through presentation

  • May 2, 2017
  • 1 reply
  • 150 views

Hi,

Any ideas why a "loading" spinner appears partway through my presentation (using HTML 5)?  It never goes away, and I don't know where to begin troubleshooting.  The content of the slide in question has audio narration and a zoom box on it, but the previous slide has one as well, and it played correctly.

Loading spinner

Thanks,

Glenn

    This topic has been closed for replies.

    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    May 3, 2017

    Could be something corrupted on the slide.  Hide the slide and see if the issue presents on a different slide.  If not, delete the slide and rebuild it.

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