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muriziot4321993
Participant
January 15, 2016
Question

Manage licence when changing PC

  • January 15, 2016
  • 1 reply
  • 274 views

Hi. I have a subscription for Captivate. As I am about to change PC, I have to install Captivate on the new PC. How is this done in order to use the same licence?

Maurizio

    This topic has been closed for replies.

    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    January 15, 2016

    Deactivate the license on your old PC BEFORE you move to the new one.  Look in the Help menu.

    M
    muriziot4321993Author
    Participant
    January 15, 2016

    Hi RodWard.

    Thanks for your response. However, I only found material on how to transfer a license to a different person. Is the process the same? Or is there anything else?

    Lilybiri
    Lilybiri
    Legend
    January 15, 2016

    It depends on the type of license. Subscription license is linked to a

    personal Adobe ID, permanent license not.

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