Massive software simulation problems in 2017 release

Hello everyone!

I'm desperately trying to record a software simulation and again and again struggling with the same problem. The problem is, that not all mouse clicks are recognized. It doesn't seem to matter which software I'm trying to record - I've tried Outlook, Word, some custom software and file management on the desktop of my Windows 7 PC. The outcome should be a training simulation, so the problem can't just be fixed by adding in a couple manual screenshots as that doesn't create clickboxes, hints etc.

Some clicks are being recognized as such, and some are not. Interesting enough, it's always the same clicks that do and don't get recognized. E.g. in Word, clicking on the tab "Layout" or opening a dropdown is not recognized, while clicking "Ok" in a new window is. 

When trying to compensate the issue by manually adding in screenshots, then the following problem appears: the generated mouse movements don't at all align with the screen recording.

I'm really hoping to get some useful tips or hints to solve these problems.

Best Wishes

Christina