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L
Leek
Participant
February 1, 2014
Question

Maverick and Captivate

  • February 1, 2014
  • 2 replies
  • 447 views

Captivate 6 does not load since updating to Maverick. I have installed the Captivate patch but still not loading. Any ideas?

This topic has been closed for replies.

2 replies

HimanshuSatija
Adobe Employee
HimanshuSatija
Adobe Employee
February 3, 2014

Hello Leek ,

Welcome to Adobe Forums,

As you have already installed the patch then this could be because of corrupt preferences.

We could try to recreate the preferences, however it will delete your customizations in the workspace. But we will not completely delete the preferences folder so we can get it back.

In order to recreate the preferences, please do the following.

  • Save your Project.
  • Close Captivate
  • Mac:  /Users/[user name]/Library/Preferences/Adobe Captivate 6 folder
  • Rename the Captivate 6 folder to anything.
  • Launch Captivate and test your project.

Hope this helps!

Thanks and Regards

HImanshu Satija

J
Jabir
Participating Frequently
February 3, 2014

http://www.adobe.com/support/captivate/downloads.html.

Go to this link ,download the patch and install it.It should work.

If it does not let me know my email address is jabk@adobe.com

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