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Tracyrobinson22
Tracyrobinson22
Known Participant
May 4, 2020
Question

Menu/font size Captivate 9

  • May 4, 2020
  • 1 reply
  • 283 views

I just got a new laptop today from my employer and they had to reinstall Captivate 9.  Something weird happened, I saw the IT person open a file and change a number and now by menus and thumbnails are TINY.  As in, I can barely see them.  It's impossible to work.  This is NOT a Windows 10 setting.  I've played with the Display and graphics and it changes everything BUT Captivate.  I know it's the file she changed in setup. 

Can anyone save my life and tell me what file she could have possibly changed so I can fix this problem?  of course nobody in IT is returning my calls and I am absolutely desperate.  Please help!

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    1 reply

    Lilybiri
    Lilybiri
    Legend
    May 4, 2020

    I wonder if it was the file AdobeCaptivate.ini. If you change this line:

       DpiAwareness = 0

    to a value of 1,  this could be the result you are seeing.

    You will need admin rights to set it back to 0. The change is needed to make capturing possible. But you need to lower the display resolution in that case.

     

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