mfc9011.exe Error and MP3 plugin not found

Question

I am on Captivate 4, and I am getting the following errors when I try to publish: Mp3 plugin not found and
"mfc9011.exe has encountered a problem."

It suggests I reinstall captivate, which I did to no avail.

I get both errors when I attempt to 'preview next 5 slides" or publish.

I don't have skype. Adobe Support cannot find a solution.

Captiv8r · Answer

Hi thereSorry, my crystal ball appears to be broken and my psychic skills aren't quite there yet.What operating system are you using? If you come back and say Vista 64 bit, you need to know there are lots of different issues involved with this OS. There is not a Captivate version to date that has been blessed by Adobe to say it will work flawlessly with this OS.Cheers... Rick  Helpful and Handy LinksCaptivate Wish Form/Bug Reporting FormAdobe Certified Captivate TrainingSorcerStone BlogCaptivate eBooks

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