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tiffanyf90252662
Participant
August 13, 2021
Question

Microsoft Teams video in Captivate Project

  • August 13, 2021
  • 2 replies
  • 149 views

I have a microsoft teams recording that I've put into a Captivate file, but I cannot get it to import into my LMS. I'm trying to figure out if the issue is with how I've set up the Captivate project or if it's an issue in the LMS. I have set up the project like I've done every other project, compressed the video size, published a zip file, just like every other course I've done. But when I try to import it I get an error that the zip file contains the wrong kind of files. This is the first time I've tried a video from Microsoft Teams. Do I need to do anything differently with that type of file?

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    2 replies

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    August 14, 2021

    The first question I would ask is whether you used the default method of publishing out from Captivate with the ZIP option selected to create this zip file or whether you used a different method, such as just zipping the entire publish folder AFTER Captivate published it.  If that's what you did, then that could be the reason the LMS is refusing your ZIP file.  It would be complaining about not being able to find the imsmanifest.xml file that it needs to see at the root level of the ZIP archive so that it knows what to do with your course module.  This to me seems to be the most likely explanation for your issue.  

     

    If you did use the recommended publish method to create a SCORM zip file directly from Captivate, but your LMS is refusing the upload, try uploading the same SCORM zip to SCORM Cloud online LMS. 

     

    You can get a free testing account to do this aas long as your SCO is less than 100 megabytes in size. This might be difficult if you have a large video in the project but hopefully you can create a quick test video from Teams for the purpose of findout whether the issue is with the LMS or not.

     

    Lilybiri
    Lilybiri
    Legend
    August 13, 2021

    What is the format of that recording? Did you try to use Adobe Media Encoder (packaged with Captivate) to convert it to H264?

    Did you insert it as an event video or slide video?

    Just guessing at this moment, but does your LMS accept a package which doesn't have the SCORM files? Or do you need to upload always a SCO? I am asking this question because you seem to zip manually which is superfluous when you publish as a SCO.

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