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boatin22
Known Participant
November 7, 2014
Question

module freezes in LMS

  • November 7, 2014
  • 2 replies
  • 339 views

Hi,

I've got a situation with version 8.  I converted 5 of my modules (created in captivate7) into the new version.  Now, when they are published in my LMS, they freeze on the last page of the quiz, and don't allow the module to mark itself as complete.  Each of these modules worked great in the LMS before I converted them to my new template in 8.  I am publishing with both SWF and HTML5 highlighted, and only "force re-publish on all slides" checked.  I haven't been able to find detailed documentation about what all of those options do, or what the best choices are. 

Is there a different setting I should be using?   The LMS company has run it's own diagnostics, and says it's a SCORM problem.  But they don't seem to know what kind, just that the SCORM package is broken.

thanks,

Carl

    This topic has been closed for replies.

    2 replies

    shriyanshagnihotri
    shriyanshagnihotri
    Participating Frequently
    November 7, 2014

    Hi There,

    Have you updated your Cp8 to Cp 8.0.1. If not then please update and then try the same.

    Let us know your comments.

    Regards

    Shriyansh

    Adobe Engineering Team

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    November 7, 2014

    Don't be too quick to believe the LMS company. They ALWAYS blame the authoring tool regardless of where the problem may be. They should SCORM experts if they build LMS products but cannot tell you where the issue is makes me very suspicious.

    Upload your content to SCORM Cloud online LMS and test it there. If there is indeed anything wrong with the package then SCORM Cloud will tell you.

    B
    boatin22Author
    Known Participant
    November 7, 2014

    great tip about the SCORM cloud, I'll try it!  thanks so much.

    downloading patch now as well.  will report back...

    thx!!

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