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ccharrad
Participating Frequently
August 17, 2016
Question

more than 1 button on a slide

  • August 17, 2016
  • 2 replies
  • 482 views

I am working in Captivate 9. Some of my module slides have buttons that open up documents for learners to access.  These docs are all pdfs.  These documents are stored on our organization's adobe connect server and the URLs work great. In a few cases, I have slides with 2 buttons, each opening a different document.  In preview, both work beautifully, each opening the corresponding doc in a new window and both docs are allowed to open.  order of clicking buttons makes no difference. HOWEVER, after the module is published, only one of the buttons will open the corresponding doc.  It depends which is clicked first - that one is functional and then when the 2nd is clicked, I get the "click" sound but no doc opens.  My settings for each button are set as follows:  On success, open URL; continue playing is deselected; infinite attempts.  Attached is the timeline.  Many thanks for any assistance!

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    2 replies

    TLCMediaDesign
    TLCMediaDesign
    Inspiring
    August 17, 2016

    You need to remove the pauses from the buttons, or remove continue playing project. Once one of the button is clicked, the playhead releases and moves into the disabled portion of the button, the right of the pause point.

    C
    ccharradAuthor
    Participating Frequently
    August 17, 2016

    Thanks for your help.  The buttons are not set to have pauses - only the slide as a whole and "continue playing project" is deselected for both buttons. 

    TLCMediaDesign
    TLCMediaDesign
    Inspiring
    August 17, 2016

    If they are the buttons shown in your image they pause 1.5 seconds into your slide.

    Also is this SWF and is it the last slide?

    Paul Wilson CTDP
    Community Expert
    Paul Wilson CTDPCommunity Expert
    Community Expert
    August 17, 2016

    I'm not sure what the problem might be. It might be helpful to see the properties panel for each of your buttons to know what might be going on. All the logic behind the buttons would be located there.

    In the meantime you can also take a look at a video tutorial I produced on Adding Job Aids to Your eLearning Project. Your answer might be there.

    Paul Wilson, CTDP
    C
    ccharradAuthor
    Participating Frequently
    August 17, 2016

    Thank you very much.  I will look at your tutorial now.  Here is a copy of the properties inspectors for the buttons.

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