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Claire26017449qpx4
Known Participant
January 22, 2025
Answered

Mouse cursor not showing in published Captivate 2019 html file or in preview mode

  • January 22, 2025
  • 1 reply
  • 703 views

In Captivate 2019 I have recorded a software simulation and change the mouse cursor to double size and a custom blue click. I have published the file to html and loaded it on our LMS. The mouse does not show in the course. It also does not show in Preview mode. I have preferences set to Show Mouse Location and Movement.

 

I use a Windows machine and have built many courses and not had this issue. Any help would be appreciated. Thanks

    Correct answer RodWard

    Was this option selected when you performed the screencaptures?  If not, you may need to recapture again, or else add mouse movements to each slide manually.

    1 reply

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    Claire26017449qpx4Author
    Known Participant
    January 28, 2025

    Can anyone please assist with this issue I am having?

    RodWard
    Community Expert
    RodWardCommunity ExpertCorrect answer
    Community Expert
    January 28, 2025

    Was this option selected when you performed the screencaptures?  If not, you may need to recapture again, or else add mouse movements to each slide manually.

    C
    Claire26017449qpx4Author
    Known Participant
    January 28, 2025

    I added the mouse movements manually but they have disappeared in the published file. Even when I remove the mouse abd then add it again its not showing in either preview or the publisged file.

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