Skip to main content
A
alanam251005
Participating Frequently
February 19, 2018
Question

Mouse Location out of sync in software simulations

  • February 19, 2018
  • 2 replies
  • 394 views

Why is my mouse location & movement out of sync after I record a software simulation?

Location & movement are spot on at time of recording but then when I check the preview it is out of sync.

Within the project preferences of the Recording Modes I have mouse location & movement ticked so not sure what I am missing?

Does it matter which web browser I use to preview my slides, furthermore it there a preferred browser for my learners when consuming the training via the LMS?

Thank You

Alana

    This topic has been closed for replies.

    2 replies

    David Burnham HBA
    David Burnham HBA
    Inspiring
    February 19, 2018

    Do you mean out of synch with respect to timing of the mouse movement or the position of the mouse on the slide when you are watching and it doesn't appear where you clicked on the slide when you did the recording.

    If its the later it could be caused by the type of monitor on which you have recorded your simulation. Hi Res Hi density monitors require the DpiAwareness = 0 in the AdobeCaptivate.ini file to be set to "1". The default is "0" - edit the AdobeCaptivate.ini file with notepad or whatever text editor you have and change the number to "DpiAwareness=1".  

    Lilybiri
    Lilybiri
    Legend
    February 19, 2018

    DPIAwareness is no longer necessary to change in CP2017,  that was the case in previous versions for a retina screen. But the display percetage neefs to be set to 100% and has often a higher value for readability on high ppi screens.

    A
    alanam251005Author
    Participating Frequently
    February 21, 2018

    I have checked in Preferences for the display percentage - expected to see it under Recording but can't?

    Under Project Size & Quality there is a JPEG field currently populated at 80% - is this where I should be updating to read 100%?

    Thanks Again

    Lilybiri
    Lilybiri
    Legend
    February 19, 2018

    Is the display percentage set to 100% for the recording? If not, that could be the origin of the location issue.

    Firefly Community Gallery
    Adobe Firefly

    Remix with Firefly Community Gallery

    Thousands of free creations to fall in love with and remix in Firefly.

    Explore now
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices