mouse pointer and track not removing

hello

i've removed mouse icons from my timeline using the 'delete mouse item' selection however in most cases the mouse pointer and movement still appear.

any ideas? really lost on this one. sure seems simple.

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Legend

In a cpvc-project? Which version?

Participating Frequently

it is a cpvc. using adobe captivate 10.

Legend

I didn't use Video Demo extensively yet on CP2017. How did you test? Just playing in the editor or after publishing?

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