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Katya9411
Participating Frequently
September 2, 2011
Question

Mouse timing lag in Captivate 5.5

  • September 2, 2011
  • 1 reply
  • 924 views

No matter how I position my mouse on the timeline, I get a three second lag. I can't find any information on how to fix this.

    This topic has been closed for replies.

    1 reply

    Captiv8r
    Captiv8r
    Legend
    September 2, 2011

    Welcome to our community

    This seems to suggest you may be seeing an issue with the slide just before the one with the mouse on it.

    Can you post screen shots of the Timeline for each of those two slides? (Please use the camera icon you see when posting using the forums interface. Emailing will not work)

    Cheers... Rick

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    K
    Katya9411Author
    Participating Frequently
    September 2, 2011

    I am thinking this could be a versioning issue because these videos were created with 4.0 and we've switched to 5.5, but I'd still like to know how to solve the problem.

    A
    Anonymous
    September 5, 2011

    Hi,

    Just to cross-check whether is it a versioning issue, create a project in cp5.5 and then insert a slide with mouse and see whether you are seeing the timing lag.

    The timeline shows that the mouse should appear at 10th second, is it appearing at 13th second when you preview the project?

    Thanks,
    Vikranth

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