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BrianP44
Participant
July 7, 2006
Question

Mouse trouble with Captivate

  • July 7, 2006
  • 3 replies
  • 434 views
I would appreciate anyone's help with my question, and would like to know if anyone else is experiencing the same problem. I just finished a captivate project, and when I preview it, the mouse does not appear. I have created about a dozen presentations thus far, so I have a solid understanding of the in's and out's of captivate. Under the standard slide layout, the mouse movement is shown and all the mouse properties are correct, yet it still will not appear once the project is previewed or published. Hopefully this has happened to someone else, and there exists an easy fix. Please let me know if you can help!
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    3 replies

    V
    vksolanki
    Participating Frequently
    July 19, 2006
    Chances are - if you check the timeline, you'll see that the mouse *is* on the top layer... For some reason though it doesn't work. Drag the muse layer to the bottom then back to the top. That should do it.

    hth - Vijay
    CatBandit
    CatBandit
    Inspiring
    July 18, 2006
    It appears Rick is not available right now so I'll see if I can help. Can you tell us about the project? For instance, is it possible you have placed images on your slides - instead of background captures - that might be "covering" the mouse? If this is the case, you can probably fix it by moving the mouse "above" the images on the timeline.

    I am certain this is a simple fix (aren't they all?) but if that suggestion is "no joy", we might want to investigate the possibility of sending (me) a few (5-10) slides of the project (the CP file) so I can look it over in person.
    Captiv8r
    Captiv8r
    Legend
    July 7, 2006
    Hi BrianP44 and welcome to our community

    When you click Movie > Preferences... > Preferences tab, do you see a check mark in the check box labeled "Include mouse when movie is generated"?

    Cheers... Rick
    B
    BrianP44Author
    Participant
    July 17, 2006
    Yes, that box is checked.
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