Mouse won't show on one slide

Forum|Forum|2 years ago
August 1, 2023
1 reply
322 views

I have a project where, on most slides, there is mouse movement. On one particular slide, I select for the mouse to show, but it won't. I added it to the previous slide, just in case that was the issue, but it still didn't show up when I selected to show the mouse. I am perplexed. Thanks for any help.

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Lilybiri

Legend

Some more details are missing. Are you talking about a Software simulation in Demo mode? Was the mouse captured or not? Maybe post some screenshots, and include the timeline of the slide.

I suspect you are using a Captivate Classic version but it would be nice to get a confirmation. You find your version number under Help, About Captivate.

D

deannam44974452Author

Inspiring

I did the capture using Software Simulation mode with mouse movement. I've attached the version and two slides showing the timeline. I had to blur for proprietary reasons. I hope this helps. Thanks for your help!

Lilybiri

Legend

You are using the first release of 11.5, and a bug patch did appear very quickly. You should update to 11.5.5.553 which is very stable.

There is no mouse object added to the last long slide. It means that it was not recorded during capture, are you sure that you had mouse movement? It is not a FMR-slide I think, but could you check in the Filmstrip if you see a video icon? You added text captions and a highlight box. The last text asks to click somewhere, which is what would happen when capturing in Training or Assessment mode, but there is no click box. What did you want to do?

I cannot remember which bugs were in that release, too long ago. Maybe the patch will solve the problem.

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