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Participating Frequently
February 24, 2014
Question

mp4 videos are not working on iPad

  • February 24, 2014
  • 1 reply
  • 804 views

I have done the HTML5 tracker,,, I had no messages there,

everythgin is workgin fine one local computer and host server,

but the mp4 video are not play on the iPad

Please help

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1 reply

HimanshuSatija
Adobe Employee
Adobe Employee
February 24, 2014

Hello Sheer,

Welcome to Adobe Forums!

Are you getting any error message while playing it ?

Can you try a different browser for playing the output ?

Can you tell me the version of Adobe Captivate and iOS you are using in iPad?

Thanks and Regards

Himanshu Satija

Participating Frequently
February 24, 2014

Hi Himanshu,

No errors at all,, it's running smoothly without showing the videos which is the main part of the course

Tried both Safari & Chrome,, same results

I am using Captivate 7 with IOS 7.0.4 on my iPad

The files are play well when I view them from my Dropbox,, but once I upload and try to view them stand alone or through Captivate course they are not

Regards

HimanshuSatija
Adobe Employee
Adobe Employee
February 24, 2014

Hello ,

Thank you for sharing the update ,

Can you please upload your project on cloud.scorm.com to test the behaviour ?

It's a free LMS upto 100mb of Published file size.

Thanks and Regards

Himanshu Satija