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Participant
May 23, 2024
Question

MP4 with audio us not playing on the first attempt but playing when we return to the scene.

  • May 23, 2024
  • 1 reply
  • 81 views

I have number of mp4 one after another in adobe captivate course but on the first attempt 11th or 12th mp4 palys without audio but when I come back to it. It plays fine. Please note the audio is within the MP4s.

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1 reply

Lilybiri
Legend
May 23, 2024

Which version are you using, please? (Help, About Captivate shows full version number).

How big are those videos? I suspect the loading time needed is the problem. Did you insert them as slide videos or event videos? I recently had also problems with videos with inserted audio, because they were too big. I took out the audio, inserted as slide video and added the audio separately.