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Paul Wilson CTDP
Community Expert
Community Expert
June 20, 2021
Question

My Advice About Windows 11 and Adobe Captivate

  • June 20, 2021
  • 5 replies
  • 4192 views

Within the last month or so I've seen some questions and comments on the forums from users attempting to use Adobe Captivate on M1 Macs. It distresses me that some users don't do the research before upgrading their hardware or software before learning the hard way that one may not always be compatible with the other.

 

That's why I want to try to be preemptive with my advice about Adobe Captivate and Windows 11. An early unofficial release of Windows 11 has surfaced on the internet and many tech journalists have installed it to get the scoop in the tech news space. You might be tempted to find this download and install it on your computer, but my advice is to hold off.

 

I get it. I love shiny new things, especially in the tech industry, but I'm a practical person as well. I never update software on my production machine until I'm confident that it's not going to impact my work. I also tend not to install recent updates until the completion of any projects I'm presently working on. I have a secondary computer in my home that I don't use for work related stuff. I might install Windows 11 on that machine first, but only once an official release of the software is available. There may be bugs that Microsoft hasn't anticipated but we also have no way of knowing if Adobe Captivate will work well with this new OS. I'm sure that Adobe is hard at work partnering with Microsoft to ensure all its software will be compatible with the new OS. Be patient and only update when you are confident this innovative technology isn't going to prevent you from getting your work completed for your employer or your clients.

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    5 replies

    Participating Frequently
    November 2, 2021

    Windows 11 is now available. Any brave already updated? Any experience with W11 and Captivate? Any info from Adobe on this?

    Paul Wilson CTDP
    Community Expert
    Community Expert
    November 2, 2021

    I wrote this article when Windows 11 was still a developer release. Now that it's mainstream I am using it with my Dell XPS 15 and everything seems fine. 

    Paul Wilson, CTDP
    Participant
    October 17, 2021

    These are valid points. However when I try to use my Macbook Pro M1 and the Captivate does not work, and also after I try to install it on Windows 11, and it says my system is not compatible, then you can't help but wonder how much effort there is for keeping this version up to date.

    Paul Wilson CTDP
    Community Expert
    Community Expert
    November 2, 2021

    I would expect that you will have to upgrade to a new future release in order to have Adobe Captivate work on an M1 chip. I can't think of any software that was re-written to be compatible with different hardware beyond the software's initial release.

    Paul Wilson, CTDP
    Participant
    November 6, 2021

    Thank you. I guess we will see if it becomes available. Also, I was able to install on Windows 11, but I had to install the Creative Cloud before starting Captivate install.

    patd65212457
    Participant
    July 23, 2021

    It would still be nice for Adobe to say when things will start working without explorer 11 installed.

     

    Paul Wilson CTDP
    Community Expert
    Community Expert
    July 25, 2021

    There is no requirement to have IE11 installed in order to run Adobe Captivate 2019. I know the system requirements page lists certain IE versions in order to run HTML5 but they also list several other browsers as well. I think this is more to the point that IF you are going to use IE11 then it must be at least version 9, 10, or 11 in order to be compatible with HTML5.

    Paul Wilson, CTDP
    Stagprime2687219
    Legend
    June 21, 2021

    Wise words.

    Microsoft updates/upgrades have a history of breaking things.

    No need to rush on this.

    Paul Wilson CTDP
    Community Expert
    Community Expert
    June 21, 2021

    agreed

    Paul Wilson, CTDP
    RodWard
    Community Expert
    Community Expert
    June 21, 2021

    Very good points Paul.  I fully support the need for caution in this case.  It's really no different to what we have long advised for Mac Users with their OS updates.  Thanks for giving us Windows users a reminder.

    Paul Wilson CTDP
    Community Expert
    Community Expert
    June 21, 2021

    Thanks Rod. 

    Paul Wilson, CTDP