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Participant
September 3, 2016
Question

Need help please: can't save changes to audio

  • September 3, 2016
  • 1 reply
  • 194 views

I am unable to save changes to audio. Working fine until today. I've gone to "Classic" reset and also tried adjusting my display.  No luck so far. Any help would be greatly appreciated!  

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    1 reply

    Lilybiri
    Legend
    September 3, 2016

    Which version are you using? Are you on Win10? If yes, can you check the display setting for fonts? Try to decrement the %.

    Participant
    September 3, 2016

    Hi.  Thank you for your response. Win 7.  I've no no problems with this issue until today.

    Lilybiri
    Legend
    September 3, 2016

    OK, did you try to clear the Preferences? In the subfolder 'Utils' of the installation folder of Captivate, you'll find a CleanPreferencesWin.bat file that you have to run while Captivate is closed. If you didn't really change anything to your OS, maybe this could restore the original situation.