New Adobe Captivate - Training Simulation works ONLY ONCE

Forum|Forum|1 year ago
August 21, 2024
4 replies
985 views

I would like users to have a choice to go back and do the simulation again, but the simulation does not work the second time once it's gone through. Is there a way to make the simulation work multiple times? I am working on the version 12.3.0.12. Thank you very much in advance.

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Dave Creamer of IDEAS

Community Expert

Check out this post:

https://elearning.adobe.com/2024/05/need-to-reset-a-simulator-slide-to-reactivate-the-click-box/

David Creamer: Community Expert (ACI and ACE 1995-2023)

anastasiam

Inspiring

Dave, thank you for taking the time to find the article. It seems that it is mostly recommending to use Captivate Classic for software simulations until the new Captivate becomes a little more robust in terms of simulations. I did speak with someone at Adobe and showed them the issue... we tried troubleshooting on the fly and were not able to solve it. It is logged as a potential bug and I am sure the Adobe team will follow up as necessary. In the meantime I will still use the software simulation function, but leave the playbar on so a user has a way to move through even if the clickboxes are not allowing it. I wish was able to upload an example file, it can be so much clearer than just describing. Oh well. Thank you again!

Dave Creamer of IDEAS

Community Expert

Yes, that is exactly what the recommendation was. If Lieve Weymeis recommends something, you can bet it is the best practice. The creation of the simulation is almost idential between the two versions except the Class/2019 version has some limitations--it doesn't like recording on 4K monitors (without some PIA modifications) and doesn't like multiple monitors having different scale settings (but different resolutions are OK--go figure...).

David Creamer: Community Expert (ACI and ACE 1995-2023)

anastasiam

Inspiring

I tried making an example file and the forums do not allow upload of .cpt files 😞

I am curious if others see the same behavior. Really, just start a new simulation (does not seem to matter if it's an assessment or a training). Record yourself doing something simple, such as 4 or 5 clicks on a website. Put a button on your last slide or turn on the playbar so you can return to the first slide, then test clicking each one of the clickboxes Captivate inserted. When you get to the end, go back to the beginning and try again.... for me, this is where Captivate does not allow forward motion via clicking on the clickbox.

Thank you in advance for any insights, I have tried it many times in different ways.

anastasiam

Inspiring

I am having the same problem.

All the clickboxes that Captivate inserted during recording of my software sim are all set to unlimited attempts, and also NOT included in the quiz, so Quiz settings shouldn't have any effect.

I do not have any user created variables that would affect this, and don't see any quiz variables that would affect.... again, all the click boxes are not included in quiz.