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Steve_Sanderson
Participant
August 19, 2025
Question

New Adobe Captivate Unable to start correctly 0xc0000142

  • August 19, 2025
  • 2 replies
  • 195 views

I am having issues with the new Adobe Captivate CP. It will not launch.  I have tried to run in admin mode and also tried to uninstall all of my Creative Cloud apps so I could use CCleaner to clean up old files and the applications.  I was able to get it to work for a few days, and now the error message has returned.  Any suggestions would be welcome.  Thanks  

    2 replies

    N
    nadymes
    Participant
    August 20, 2025

    Hi Steve,

    I had a similar issue this week where when I opened the tool it did not populate the home screen to show the buttons to open a project or create a new one, I had to close the box and restart the tool 3 times for it to work. I think this is a known issue with their team but i have not seen a resolution. if you can see the small square that shows the adobe logo but the buttons do not populate, close it and click again, it might take several tries but at the end it will open  

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      August 19, 2025

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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