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Participant
December 16, 2020
Question

New to Captivate 2019 -- Can not open a new project

  • December 16, 2020
  • 2 replies
  • 151 views

Just purchased and downloaded my license for Captivate 2019. My PC will open the app but it crashes as soon as I choose to create a new project or try to open an existing file. My older files open on my Mac with the trial version. Any direction would be appreciated. I feel I am missing something fundamental.

 

Thanks

Anne

    This topic has been closed for replies.

    2 replies

    Lilybiri
    Legend
    December 16, 2020

    Bit confused: are you on a Mac or a PC now? 

    Peru Bob
    Community Expert
    Community Expert
    December 16, 2020

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the  Captivate forum so that proper help can be offered.