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A
Anonymous
August 17, 2008
Question

Newly Corrupted Files???

  • August 17, 2008
  • 2 replies
  • 344 views
Hi,
I have had a problem with files corrupting but it seems like it is happening more and more. I have several rather large powerpoint lectures that I have put into the Captivate format. I have accessed the files several times with no problem at all. Now, all of a sudden, I would guess that about 50% of my files cannot be opened because Captivate says they are corrupt. I had another instance where I had just finished the voice-over on a rather lengthy Captivate file, I saved it and then went on to another lecture. When I returned to the first file, Captivate said it was corrupt. I am not understanding what in the world is going on! By the way, I have created all of the files at home and I have a fairly new computer (just about a year old), so there is not an issue with being connected to a network. Anyone have any ideas?
Thanks
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    2 replies

    J
    JPCaptivate
    Inspiring
    September 16, 2008
    Hi Jan,

    Can you provide few more details so that we can nail this issue
    1. Which Captivate version are you using?
    2. What is the typical size of your projects (.cp file size) which got corrupted?
    3. Did you create fresh lectures or did you import/copy paste from old version project(CP2 to CP3)?
    4. What kind of assets do you have in your projects - audio, images, PPT animations?
    5. Can you share a sample lecture?

    Thanks
    Captivate Team
    Captiv8r
    Captiv8r
    Legend
    August 17, 2008
    Hi Jan

    Out of curiosity, how many slides does your typical Captivate project have?

    Cheers... Rick
    A
    Anonymous
    August 17, 2008
    Hi Rick,
    The smallest file is about 88 slides and the largest is somewhere around 248. I havent seen any pattern in the number of slides. Guess you might say it is an equal opportunity corruption problem :-)
    Captiv8r
    Captiv8r
    Legend
    August 17, 2008
    Hi there

    My reason for asking is because the slide count has a large factor in things. I believe it boils down to available PC resources. Anyway, what is normally recommended as a very broad and general upper limit is 50-65 slides. I've seen others report here that the Adobe helpdesk has advised them to limit to 50 megs. I'm unsure if Adobe helpdesk is talking about final .SWF size or raw .CP size for that.

    You may wish to consider putting your projects on a bit of a diet to slim them down. You may think that's impossible to do and maintain continuity. If so, you might consider Daisy Chaining them. I've got a small tutorial on how to create a daisy chain at the link below.

    Click here to view the demo

    Cheers... Rick
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