Next buttons not working in Captivate 9

Forum|Forum|10 years ago
January 25, 2016
2 replies
2575 views

I have a lot users, particularly in chrome, tell me that the next buttons don't appear after they watch the video and thus, they can't move forward. What can I do to fix this? I have removed all the next buttons where I can to let it play through, but I do need one after the student watches the you tube video widget.

This topic has been closed for replies.

Lilybiri

Legend

Post a screenshot of the timeline and the stage, please, with the button selected on the stage.

A

altDuckAuthor

Known Participant

I am not sure what you mean by stage? The continue button is supposed to appear 4:10 into the video, but for a lot of my users, it never appears.

RodWard

Community Expert

Whereabouts on the slide IS the next button?

If you have placed it on top of the video, and you are publishing to HTML5 then the video in some cases will still sit on top of the buttons. That might explain why some users are not seeing the buttons. Try moving the buttons outside the video area and see if they all can then see the buttons.

A

altDuckAuthor

Known Participant

The continue button is supposed to appear 4:10 into the video, but for a lot of my users, it never appears. I am pretty new to captivate, so am wondering if I did something wrong in setting it up. I have it on normal state (rollover, down have been deleted so the button doesn't move).

Lilybiri

Legend

The timeline is not complete in the screenshot, can you increase the height of the timeline panel so that all objects are visible?

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