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W
Wasim Saleh Sheraz
Participant
January 28, 2020
Question

No Audio on iPhone (SCORM HTML5 Content exporting using captivate 19)

  • January 28, 2020
  • 6 replies
  • 371 views

Hi There,

I am working on SCORM content. It works well on all browsers on desktop but it won't play sound on iPhone. It gives an error of  "Translation resource NaN" when I close the error... there is no sound on iPhone. I would like to ask if anyone has any solution for this problem? thanks in advance!

This topic has been closed for replies.

6 replies

Lilybiri
Lilybiri
Legend
January 28, 2020

I cannot help you with the iPhone issue, but for those who are able to help, can you please mention the version of the iOS you use? I suppose this is a responsive project, did you cope with the AutoPlay disabling in any way (some do not work on iOS devices)?

W
Wasim Saleh SherazAuthor
Participant
January 28, 2020

Sir, I am testing on iOS 13 iPhone 

Lilybiri
Lilybiri
Legend
January 28, 2020

I am not a 'Sir' 🙂

 

What about the Autoplay: did you use any tweaking scenario?

Eric Dumas
Community Expert
Eric DumasCommunity Expert
Community Expert
January 28, 2020

Hi,

Can you confirm which LMS you are using and what options you selected for your export (screenshots would help) ?

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Wasim Saleh SherazAuthor
Participant
January 28, 2020

I am using "valamis version" It supports SCORM 1.2 and all my Courses are working properly on LMS. I am making courses as scaleable so it can fit on any screen. But on iPhone there is no audio. I am having single channel audio.. no background music, no button clicks. Iam attacing the screenshots 

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