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fabiank31177439
Known Participant
January 17, 2021
Answered

No click boxes in Software Simulation

  • January 17, 2021
  • 1 reply
  • 288 views

I'm using Captivate 2019 (11.5.5.533) on a Windows 10 machine.

When I start a software simulation as a new project Captivate won't create click boxes for the default Training and Assessment mode. I checked the preferences already and the checkbox for the click box is checked. I also reset all the preferences with the batch file (CleanPreferencesWin.bat) and I always run captivate as admin but still no success with the click boxes.

I also noticed that there is no record sound which normally plays whenever there is a new action during the recording. It only plays when I press a key and at the end of the recording. 

 

Does anyone have any suggestions? 

This topic has been closed for replies.
Correct answer Lilybiri

OK, I would just ask if you are using a multiple  monitor setup? It is important that the capture always happens on the primary monitor.

1 reply

F
fabiank31177439Author
Known Participant
January 17, 2021

I disconnected my second screen and now its working fine.

Lilybiri
LilybiriCorrect answer
Legend
January 17, 2021

OK, I would just ask if you are using a multiple  monitor setup? It is important that the capture always happens on the primary monitor.

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