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Participant
May 23, 2024
Question

Not able to inbuilyt assets

  • May 23, 2024
  • 1 reply
  • 526 views

I am not able to use any assets in captivate and its not getting imported to project. Audio / video assets are showing error if i click on them.

Its very urgent that I need to get this solved, please help.

    This topic has been closed for replies.

    1 reply

    Lilybiri
    Legend
    May 23, 2024

    Welcome to the forum!

    Please tell which version you are using? You find the full version number under Help, About Captivate if you are on a Windows system.

    vidya89Author
    Participant
    May 23, 2024

    Have attached the screenshot for the same

    Lilybiri
    Legend
    May 23, 2024

    You are using the most recent version, but are stil on the first (buggy) release. Can you start with upgrading to 12.3.0.12? Use the Update option under the Help menu. More info in this offical document:

    Adobe Captivate (12.3 update) Release Notes