Skip to main content
Participant
November 24, 2020
Question

Nothing shows up on the main screen despite selecting slide on Filmstrip

Hi all. I'm getting this problem where nothing shows up on my main screen (it displays as a black blank screen in the middle). This is despite me selecting the slides on the filmstrip. Also, I seem to be able to move the contents on the slide. I see a hand cursor when I hover over some parts of the blank screen, and when I click and move my mouse around, I can see on the filmstrip that the item on the slide was moved.

 

I've attached a screenshot. Is anyone facing a similar issue and does anyone know how to resolve this?

 

It was working alright before I updated my MAC iOS. I've also tried uninstalling my Adobe Captivate and reinstalling it but the same problem persists.

    This topic is closed to new replies. Start a new post to keep the conversation going.

    2 replies

    Lilybiri
    Legend
    November 24, 2020

    You may have missed this announcement:

    https://community.adobe.com/t5/captivate/captivate-2019-release-on-macos-big-sur-macos-11/td-p/11598091

     

    I am just a user, please do not shoot at me.

    Translate
    Participant
    November 25, 2020

    Thank you!

    Translate