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Participant
July 19, 2016
Answered

OAM file from Adobe Animate not showing in IE 11

  • July 19, 2016
  • 2 replies
  • 1042 views

Hello,

I have an issue with seeing html 5 canvas objects in Internet Explorer 11, these have

been produced in Adobe Animate and inserted into Captivate 9 as a OAM file. The

published Captivate project with the OAM file inserted works in Chrome, Firefox, Opera etc,

but when I view it in IE 11 the area where the html 5 animation should be is blank.

Has anyone got any ideas how to solve this issue.

This topic has been closed for replies.
Correct answer Alien_Jones

OK, I'm still fairly steamed up about this... but there seems to be a simple way of addressing this.

In the index page

replace

<meta http-equiv="x-ua-compatible" content="IE=10">

with <meta http-equiv="x-ua-compatible" content="IE=11">

OR

<meta http-equiv="X-UA-Compatible" content="IE=edge" />

2 replies

Alien_JonesCorrect answer
Participant
July 21, 2016

OK, I'm still fairly steamed up about this... but there seems to be a simple way of addressing this.

In the index page

replace

<meta http-equiv="x-ua-compatible" content="IE=10">

with <meta http-equiv="x-ua-compatible" content="IE=11">

OR

<meta http-equiv="X-UA-Compatible" content="IE=edge" />

Known Participant
July 21, 2016

Following Rod's advise, I uploaded to my Captivate Prime LMS site a test module built with Cap 9 that contains my test OAM file.

In that environment it works under IE11 as expected.

Known Participant
July 20, 2016

I seem to be having the same problem. I can't test with the other browsers because I am working in a "locked down" IT environment. A simple animation produced with Animate CC isn't working when imported to Captivate as an OAM file. The OAM does animate in the Captivate authoring environment but fails when previewing the HTML5 output in IE 11.

RodWard
Community Expert
Community Expert
July 20, 2016

OAM files and HTML5 output in general is best previewed from a web server environment.  If you were trying to play this content from your hard drive you will often have issues with HTML5 not displaying correctly.  So upload it to a web server and test from there.