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Participant
February 18, 2016
Question

Object audio randomly pausing

  • February 18, 2016
  • 1 reply
  • 152 views

I have created a music player in Captivate that has numerous buttons on a slide. Each button is linked with an advanced action to "Play Audio." The audio clips (all 30 seconds) are located in the library. When I publish the Captivate project to a web server (Blackboard and Google Drive), I can click on the buttons and the audio plays fine in its entirety for the first 5 - 10 songs. After that point, the audio pauses at completely random points during each audio clip. I have tried multiple servers and am experiencing the same issue. I've tried everything that I know how to do to get the audio to play correctly. I've also extended the length of the entire slide to 10 minutes to ensure that the files weren't getting cut off. I considered buffering being an issue, but I'm not sure how I would fix this. Please help!!!

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1 reply

RodWard
Community Expert
Community Expert
February 19, 2016

Upload the same SCORM file to SCORM Cloud and test the playback from there.

If this IS an issue with the LMS server combination you are using and not the course itself, then you should see better results with SCORM Cloud and you can go back to your LMS server administrators with the proof.

If SCORM Cloud shows the same issue then you should look more deeply at the course.