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Participant
September 27, 2017
Question

Opening a captivate 4 file in my PC which shows no reaction in captivate 4.

  • September 27, 2017
  • 1 reply
  • 119 views

hello all, I am working on a specific project and needed to open a captivate file on Captivate 4. (i have to use version 4 for some specific project reasons)

hence tried opening a file in my PC which shows no reaction.
but that particular file works fine in other PCs using the same captivate 4 software.

The loading screen works fine till loading icons... and vanishes with no reaction in software.

Any idea why it is happening?
please help.

This topic has been closed for replies.

1 reply

Lilybiri
Legend
September 27, 2017

Which OS do you use? CP4 is over 8 years old, not compatible with recent OS.

Participant
September 27, 2017

Windows 7, due to corporate restrictions i am not allowed to update or Mendel with the systems.

Lilybiri
Legend
September 27, 2017

If my memory is correct, some users could use CP4 ib Win7 but many had difficulties, because CP4 definitely was not announced to be compatible with Win7.  You will be in the first group, it depended on hardware configuration but that has been so long ago. I was lucky because I have been able to use CP4 on a Win7 system.