Opening CP1 files in CP4
I'm trying to open some older .cp files (Captivate 1 or 2, I'm not sure) in Captivate 4. I get a dialog box saying it has to convert the file and to save as a new file. I click OK, tell it where to save (a different folder than where the original is), and then nothing happens. A new file isn't created. Anyone have suggestions? I've called Tech Support but I'm sick of waiting on the phone (already 1 hour on hold today and gave up after 2 hours on hold yesterday).
Thanks!