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A
Anonymous
March 27, 2011
Question

Opening CP4 with CP5

  • March 27, 2011
  • 1 reply
  • 1237 views

Hello,

I've been reading through the different forum categories  hoping to find a solution to opening CP4 files with CP5 without the  program crashing.  I'm seeing a lot of discussion, however, I'm not  seeing too many solutions.  I'm holding out hope the other members were  able to work out their issues and that's why many of the discussions seem to end three to five months ago.

My company just installed CP5 on my PC and when I converted my  first project it actually imported with just a few issues.  The  background graphic was missing and some of the text formatting was  jumbled.  Other than that it was fine.  However, when I saved, closed,  and then tried to reopen the project I received a message stating there  was an error with the file and it wouldn't open.  So I have all of these  CP4 files with the CP5 program that won't accept them.

Are  there any solutions?

This topic has been closed for replies.

1 reply

A
Anonymous
March 31, 2011

Hi,

Can you share the captivate project file with us if possible? You can upload it on acrobat.com and send the download link to sagarika@adobe.com

Thanks,

Sagarika

A
Anonymous
March 31, 2011

Sorry, I can't... the training is proprietary.

Date: Thu, 31 Mar 2011 06:56:10 -0600

From: forums@adobe.com

To: melinda_smith3@hotmail.com

Subject: Opening CP4 with CP5

Hi,

Can you share the captivate project file with us if possible? You can upload it on acrobat.com and send the download link to mailto:sagarika@adobe.com

Thanks,

Sagarika

>

A
Anonymous
April 7, 2011

Hi,

Can you provide any dummy project using which you can reproduce the issue? This would help us to investigate the issue further.

Thanks,

Sagarika

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