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__anne
Participating Frequently
January 12, 2017
Question

Output html5 shows vague/blurred text in IE11

  • January 12, 2017
  • 1 reply
  • 323 views

My company stops with flashplayer, so my e-learning should be converted to HTML5. When I publish the cptx (Captivate 7) and I view it in IE11 de text is blurred. Can anybody tell me what's going wrong? In Chrome it looks perfect. Our company uses IE11 as a standard. So I am searching to an answer for my problem.

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1 reply

Lilybiri
Lilybiri
Legend
January 12, 2017

CP7 is OLD, sorry. No way to upgrade to 9, HTML output has been improved a lot. That is the big issue with the HTML output hype: not all browsers do support HTML the same way. IE is now no longer developed neither, replaced by Edge.

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__anneAuthor
Participating Frequently
January 12, 2017

So, with Captivate 9 this is not an issue?
It is not easy to get an upgrade in my company, certainly not soon... but I will try!

Lilybiri
Lilybiri
Legend
January 12, 2017

I cannot promise that, would recommend to download the trial version (valid for 30 days) and check it it helps solving the issue. Sorry, am just a user like you, not working for Adobe!

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