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Z
Zoey2005
Inspiring
April 1, 2021
Question

Overlay slide in interactive video not returning user variable to system Captivate 2019

  • April 1, 2021
  • 2 replies
  • 665 views

Thanks in advance for your help.

I have an interactive video, and on the overlay slide, I have a text input box. I tested to see if the variable was in the system, and indeed, the variable is being populated by the user on the overlay slide. But when the user clicks back to the bookmark on the interactive video slide, the variable is empty. 

 

And what's even odder . . . in publish preview to html5, everything works. But when published, the variable is indeed empty on return to the bookmarked slide.

 

The variable, once populated w/ user input shouldn't change, should it? Once it's in the system, it doesn't revert to being empty, does it?

    This topic has been closed for replies.

    2 replies

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    April 2, 2021

    If the content works when you Preview to HTML5, but not after you publish, my feeling is that the functionality you require is only going to be functional when the content is launched in a web server environment.  

     

    Preview to HTML5 does create a temporary web server.  You can see that from the localhost in the browser address bar when you  are previewing.

    But if you publish to HTML5 and then launch the same content from your hard drive, that doesn't give you any web server.

     

    So, my suggestion is, upload your published content to either a web server or LMS and then test it from there.  You may find that it is working just fine, just as it does when previewing in HTML5.

    Z
    Zoey2005Author
    Inspiring
    April 2, 2021

    This is just odd. I set up four objects to return the user variable from the overlay slide. Only 1 box on the interactive video slide returns the variable.

     

    This is from the local host, preview:

     

    This is from the live server:

     

     

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    April 2, 2021

    Just wanted to clear something up. You used the term "bookmarked slide" earlier.  What kind of bookmarking are you referring to?

     

    Are you talking about the user closing down the module and then reopening it later, expecting to see the variable saved in bookmarking data somewhere?

    Z
    Zoey2005Author
    Inspiring
    April 1, 2021

    Using more technical jargon, my user variable entered in the interactive slide overlay doesn't appear in the slide with the interactive video.

    Thanks!

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