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Known Participant
September 20, 2017
Question

Pan on Simulations

  • September 20, 2017
  • 3 replies
  • 492 views

Hi,

can I pan on a simulation recording?

I selected "manual pan" when I first set up the recording, but cannot locate now when editing how to pan in on the sections of the screen I want to highlight.

Thank you,

Lauren

This topic has been closed for replies.

3 replies

Paul Wilson CTDP
Community Expert
Community Expert
September 22, 2017

I took a look at the project and previewed it, and it looked ok. I then took a look at your last publishing settings and realised that it's setup to publish as an SWF project. The result would create a folder containing five files:

  • Captivate.css
  • People Hub Video.MP4
  • Standard.js
  • Welcome to the People Hub.htm
  • Welcome to the People Hub.swf

You would need to upload all five of these files to a location that is set up as a web server. Your company intranet might be set up as a web server, however, I have worked at organisations where the company intranet is a series of web pages on a content management system (not always the same thing). Your link would be to the HTM file, and it would call upon the other files as needed. Without a web server, your video may not get run.

Another issue is that when publishing to Flash as your project is set up to do, could be in violation of your companies web site policies. It's not uncommon that companies have banned the continued use of flash. In which case you might want to publish your project to HTML5. In fact, when I run it in the new Edge browser from Microsoft I get a message about flash being disabled.

I think the best solution would be to work with someone from your IT department to assist in setting up a proper location and determining the correct format for publication.

I tested the published version of your project on my web server and was able to run your project without any problems.

Welcome to the People Hub

Of course, I will delete it once you've looked at it.

Paul Wilson, CTDP
Known Participant
September 22, 2017

Hello Paul,

thank you for taking the time to look at the file.  Unfortunately, the link you have provided is not working for me (maybe something at my end).

I will speak with my IT for their assistance.

I am a bit confused by your opening paragraph, though, as I had selected Video, not SWF, when I originally published the file, so that a MP4 file be published.  I had created another project only the previous day with the same object, and slide/video make up, and was successfully able to produce a playable MP4 file.

This one has me stumped.

Cheers,

Lauren

Lilybiri
Legend
September 20, 2017

For software simulations pan and zoom are only available during the recording process, not later of for editing. That is what you did set up, but apparently you didn't move the pan window during recording. For Video Demo you can use pan/zoom in the editing phase but only within the recorded part of the screen.

Known Participant
September 21, 2017

Thank you so much,

I went back and recorded the section as a Video Demo.  I then inserted it into the rest of my simulation, but now, after publishing, it wont play.

I can hear the audio that is attached to it, but all that appears is the first screen of the demo and the loading cursor.

I publish the file as Video, as I need it to launch and play from an intranet site.

Hoping you can help.  I've included the file here so you can point out where I went wrong.

Many thanks

Lauren

The People Hub v3

Lilybiri
Legend
September 21, 2017

Did you insert it as a raw cpvc slide or the published mp4?

Paul Wilson CTDP
Community Expert
Community Expert
September 20, 2017

Pan and zoom are only available when editing video demos. If you wish to pan and zoom a software sim you need to setup that before you start your recording. 

Paul Wilson, CTDP