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R
Rezarei
Participant
September 19, 2013
Question

Pictures crash

  • September 19, 2013
  • 1 reply
  • 346 views

I have four projects on Captivate 6 Windows 7. Files are pretty small 4-5 MB and they look Ok in Captivate and even when I run them in Preview. But when I publish them or open them in browser, some of the pictures break, pixellate, become patchy, and sometimes become just red boxes. What is wrong with my file? I have worked four months on these projects!

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1 reply

Lilybiri
Lilybiri
Legend
September 19, 2013

Which version exactly? It should be 6.0.1.240 ot 6.1.0.319.

Which slide quality? If it is low, change to Optimized or High. Turn off all compression settings in Preferences, SWF Size and Quality. And check 'Force republish....' when publishing.

R
RezareiAuthor
Participant
September 20, 2013

Thank you Lilybiri

Yesterday after posting this question, something came into my mind and tried it. fortunately I could solve my problem. Because my problem was mainly with pictures, I updated all my pictures (47) and it worked.

Thank you anyways, I will change my settings to what you suggested to prevent future problems.

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