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trixx1234
Participant
October 13, 2015
Question

Pictures not displaying - help!

  • October 13, 2015
  • 1 reply
  • 183 views

Hi there,

I am using Captivate 8 on Cloud, and when i preview the project, some of my pictures either disappear, or produce a red box. The images are currently in a JPG format and i have tried changing it to BMP, TIF and PNG to no avail.

Any suggestions would be greatly appreciated!

This topic has been closed for replies.

1 reply

Lilybiri
Legend
October 14, 2015

Can you uncheck all Compression options in Publish settings? Often this is due to transparency in a PNG file, but since you are seeing it also with a JPEG file it is not the cause here.